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Trades Wallet Security

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This document covers the following topics:

Secure Encryption

Trades Wallet databases are protected with Transparent Data Encryption (TDE), which ensures data files and backups are all encrypted. To learn more about TDE, click here. 
 
All communication between Trades Wallet and its users is encrypted using secureweb connections. This prevents unauthorized access to your data while in transit.
 

Trades Wallet Support Account

Sensitive data within the Trades Wallet database is encrypted on a per company basis. As stewards of your data, select individuals within the Trades Wallet team have the ability to access the underlying data to perform maintenance and administrative tasks, however, the data itself is un-readable.
 
For this reason guarding access to your administrative logins is crucial; Losing all logins will result in losing the data stored within Trades Wallet.
 

Data is stored in Canada! 

Finally, all data within Trades Wallet is currently stored within secure data centers, physically located within Canada.
 

SOC 2 Certified

At Trades Wallet we've gone to great lengths to ensure we are good stewards of your data and have been SOC 2 Certified since July of 2017.

SOC 2 attestation demonstrates to our customers, the maturity of our information security program via an independent third-party attestation. It also validates the measures we have take n to enable the security, confidentiality, and availability of our customer data. 

To learn more about SOC 2, click here.  
 

Verified Email Address

Having a 'Verified' Email address associated to a Trades Wallet profile provides Wallet holders with additional security when 'Signing In' to the Self Service application.

With a 'Verified' Email Address established, users will be prompted to confirm their identity via Email during the 'Sign In' process. This verification will ensure that they, and only they, are able to view the contents of their Trades Wallet from the Self Service app.

To learn more about 'Verified Email Address', click here. 

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