This FAQ covers the following topics:
- How is my Trades Wallet authenticated?
- Your Self Service Profile
- Why do I take a picture of my Photo ID?
- New Cards Submissions
- Rejected Submissions
How is my Trades Wallet authenticated?
Any submission (profile picture or new 'public' card) made by a Wallet holder via the Trades Wallet Self Service app, OR, added by an administrator via the Web Admin Portal directly, will NOT automatically be added to the relevant Wallet.
Instead, these submissions are first vetted by an administrator, assigned by the Union or organization who owns the Trades Wallet, in order to verify the origin and authenticity of the submission. Only once approve will the submission be visible within the Self Service profile.
Your Self Service Profile
In order to use the Trades Wallet Self Service app, a Wallet holder is required to create a Self Service profile. When launching the application for the first time, the application will display a 'Get Started!' page:
This step is mandatory for Wallet holders. A Profile Picture associated to a Trades Wallet helps to ensure that the Trades Wallet presented belongs to the relevant Wallet holder.
Why do I take a picture of my Photo ID?
The ID submitted is used by an administrator, assigned by the Union or organization who owns the Trades Wallet, to verify the identity against a piece of ID that only the Wallet holder would have (i.e. a Driver's License).
Once verified, the ID will be removed from the system.
NOTE: The 'type' of ID required is at the discretion of the Union or organization who owns the Trades Wallet. Contact the organization that issued the Trades Wallet for more information on what forms of ID are acceptable for submission.
For more information on creating a Self Service Profile, click here.
New Card Submissions
When uploading images to a Self Service app, a Wallet holder is in complete control of how much information is shared with the Trades Wallet Community:
PUBLIC CARDS: The Cards images are submitted for review by an administrator from your Union or organization. Only upon approval will the relevant entry be added to the Wallet.
- PRIVATE CARDS: Private Card submissions will be immediately added to the Wallet. Private Cards are never presented to or reviewed by anyone other than the Wallet holder.
If the image of the Card submitted is insufficient, or does not meet the requirements outlined by the Union or organization who owns the Wallet, it may be 'Rejected'. Rejected submissions will contain a comment or description relevant to why the submission was not approved to assist with the re-upload of a new submission.