This FAQ covers the following topics:

• What is a Profile Picture?
• Set a Profile Picture 
• Resetting a Profile Picture

What is a Profile Picture?

A Trades Wallet’s profile image is one of the most important means of authentication within Trades Wallet, used to confirm that the Wallet presented belongs to the Tradesperson in question.

A 'Profile Picture' can be established within Trades Wallet one of two ways: 

• Member submission via the Self Service application. 
  For more information on the Self Service submission process, click here. 
  
  
• Manually via the Web Admin Portal. 

Set a 'Profile Picture' from the Web Admin Portal 

Administrators can update the Profile Picture for a Tradesperson whose Wallet is owned and managed by their own Union or organization directly from the Web Admin Portal.

NOTE: This necessitates that the image is available to upload from your desktop, or mobile device. 

Navigate to a Wallet

1. Enter the 'Name' or 'ID Number' of the member or employee you'd like to review into the search bar:
   
   
   
   
2. As you type, Trades Wallet will search within the system for Wallets that best match your query. 
   
   

Edit Wallet Details

1. Select the entry from the grid of results returned to view their details. By default, you will be on the 'Account' tab. 
   
   
   
   
2. Scroll down the Account Details page until you reach the subsection entitled: 'Profile Picture'. 
   
   To upload a Profile Photo, select the (blue) 'Set Photo' button:
   
   
   
   
3. This will result in a file dialogue to appear from which you can select an image from your desktop:
   
   
   
   Alternatively, if you are logging into the Web Admin Portal from a mobile device, such as a Smart phone or tablet, selecting the 'Set Photo' button will allow the user to either launch the 'Camera' function or select an image from the 'Photo Library'. 
   
   
4. The image will be presented within a 'Photo Crop' window where you can adjust the image for an optimal fit. 
   
   Select the 'Crop and Save' button to apply the image to the Wallet:
   
   
   
   

Re-Set a Profile Picture

Should you need to reset a Profile Picture for any reason, such that the image reverts to the default 'blank silhouette', necessitating the Wallet holder re-submit their profile picture and government ID via the Self Service application, this can be accomplished from within the 'Account Details' for the relevant Wallet. 

For more information, click here.