This document covers the following topics:
- App Permissions Required
- Login Option 1 - Welcome Email
- Login Option 2 - Request Login Email
- Login Option 3 - Scan QR Code
- Get Started! with your Wallet profile
App Permissions Required
When you launch the Trades Wallet Self Service app for the first time, the app will prompt you to allow some relevant permissions that enable the app to work effectively. Please say 'Yes' to enable both of the following:
- Camera Access - used within the app to take pictures of your cards and tickets
- Notifications - Push notifications will be sent to your device to notify you of expiring cards or training that has been requests
NOTE: If you are presented with an error message "This site can't ask for permission" when launching the app, you will need to close bubbles and overlays. For more information on the Screen Overlay Detected error for Android, click HERE.
'Log In' - No Username or Password required!
The Home Page of the Trades Wallet Self Service app looks a little something like this (see example below).
In order to access your personal Wallet profile will require you to 'Log In'. Trades Wallet provides you with (3) avenues with which to log in without the need for a username or password!
Login Option 1 - Trades Wallet 'Welcome' Email
If you have downloaded the app to the same mobile device you use to access your Email client, you can simply select the orange 'Sign In' link from within the 'Welcome Email' you should have received when your Trades Wallet was created.
This will result in you being automatically signed in to the app using your 'verified' credentials!
NOTE: If you cannot located this email, please contact your Trades Wallet provider to request this be resent.
Login Option 2 - Request Login Email
Alternatively, if you don't have your 'Welcome Email' you can simply request a new 'Login' link by sent via email, directly from the Home Page of the app.
Click the 'Request Login Email' button (bottom of page) and enter the email address that is associated to your Wallet profile. Then, check your email for Subject line: 'Automatic Sign In'.
Clicking the 'Sign In' link will result in you being automatically signed in to the app using your 'verified' credentials!
For more information, click HERE.
Login Option 3 - Scan your QR Code
When presented with the "Camera View", simply scan your personalized 'QR Code' to access your Wallet profile.
Your personalized QR Code can be found within the 'Welcome Email' you received when your Wallet was set up and may have been issued to you on a physical Trades Wallet card.
For more information about your 'QR Code', click here.
NOTE: Please contact your Union administrator should you need to have either your QR Code or your Welcome Email re-issued to you.
Get Started with your Trades Wallet Profile!
Upon signing in to the application for the FIRST time, you will be prompted to set up your personalized Trades Wallet profile.
For details on how to 'Get Started!' with Trades Wallet, click HERE.
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