This FAQ covers the following topics:

• Enabling Camera Access - iOS
• Enabling Camera Access - Android

If you are unable to access the camera button within the Self Service application, you may want to review and update the camera settings on your device:

Enabling camera access on iOS:

1. Launch the Settings app on your iPhone or iPad
   
   
2. From the Settings menu, tap Privacy
   
   
   
   
3. Select Camera from the list of options
   
   
   
   
4. Toggle the switch associated with the Trades Wallet application to the ON position
   
   

Enabling camera access on Android (5.0 and newer)

1. Launch the Google Chrome app
   
   
   
   
2. Tap Settings (3 dots upper right)
   
   
   
   
3. Select the Settings option
   
   
   
   
4. Select the Site Settings option
   
   
   
   
5. Tap on either Camera or microphone
   
   
   
   
6. Toggle the Camera or microphone switch to ON