If you have misplaced or forgotten your Trades Wallet Login credentials, follow the instructions below to have your password reset:
- From the Trades Wallet Home Page, click the (orange) 'Sign In' button.
- From the 'Sign In' page, select the 'Forgot Password?' link.
- Populate your work email in the field provided, then select the 'Send Password Reset Email' button.
- Check the Email client associated with your Admin credentials and locate your 'Forgot Password Request' email from Trades Wallet.
Within the email you will find a 'Reset Password' link. Select this link and follow the prompts to reset your password.
- You will be prompted to create a NEW password, then confirm. Complete your updates by selecting the (blue) 'Change Password' button.
Upon saving your changes, you will automatically be logged into the Web Admin portal using your credentials.