This document covers the following topics:
- What do you mean by 'Notifications'?
- How will I be notified?
- 'Expiring' or 'Expired' Cards
- 'Training Requests'
What do you mean by 'Notifications'?
Notifications are used within Trades Wallet to inform Wallet holders of changes to their Trades Wallet profile. This can include notifications pertaining to expiring or expired 'Cards' or certifications within the Wallet as well as alerts to advise of any new or past due 'Training Requests' issued.
How will I be notified?
(1) Email Notifications
In order to receive email notifications will require that you have a valid email address associated to your Wallet profile.
For more information about how to add an email via the Self Service app, click here.
(2) Self Service App
Trades Wallet utilizes 'Push Notifications' to enable alerts to your mobile device when you are not actively using the app.
When setting up your Trades Wallet Self Service profile for the first time, you will be asked to allow Trades Wallet to send 'Push Notifications' to your phone or mobile device.
Within the app, you will be presented with warning notifications on your Home Page directing you to your 'Cards' tab.
'Expiring' or 'Expired' Cards
Trades Wallet tracks each Card within your Wallet and will notify you 60-days in advance of the indicated expiration date. This applies to both 'Public' and 'Private' cards. This allows you sufficient time to review potential classes prior to your existing credential becoming obsolete.
If you have expiring or expired cards within your Wallet, you will receive an email containing the 'Title' of the credential and the date it is set to expire.
If your organization provides in-house training, has preferred or recommended training providers linked via Trades Wallet, you may also be presented with upcoming 'Classes' for a course that, upon successful completion, would result in the recertification of your credentials.
Select the relevant links to be directed to the 'Course' registration page.
Via the Self Service App
Trades Wallet will notify you of any issues relating to the contents of your Trades Wallet directly from your Wallets Home Page.
If you have both expiring or expired Cards and upcoming 'Training' due, you will be directed to the 'Cards' tab of your Wallet profile.
Within the 'Cards' tab of your Self Service profile, any Card(s) that are within (2) months of their indicated expiration date will be highlighted with an orange indicator:
Once a Card within a Wallet is no longer valid, it will be highlighted with a red indicator.
NOTE: Expired cards will remain visible within your Self Service profile for a period of (2) months - or until such time as they are renewed or manually removed.
It is important to note, however, that expired cards will NOT be visible when your Wallet is scanned by a potential employer on a job-site.
For more information on how to renew your Card directly from the Self Service app, click here.
Review assigned 'Training Request(s)'
If your organization requires you to complete mandatory training in advance of any potential employment opportunities, they may assign your 'Training' directly to your Trades Wallet profile.
You will receive an email with the subject line: 'training' containing the details requested by your Wallet provider. You should note that a relevant 'Course' title has been provided, as well as the date that the training is expected to be completed by.
If special instructions were included by your administrator, they will be presented here:
If the 'Training' requested is associated to a 'Course' that provides 'Online' classes, you will be directed to view the details by selecting the 'link' provided.
Alternatively, if the 'Course' is associated to 'Physical' classes, you will be presented with a listing of upcoming classes to choose from:
Via the Self Service app
If you have the Self Service app downloaded to your phone or mobile device, you will receive a 'Push Notification' to advise you when a new 'Training Request' has been issued to your Wallet profile.
Within the Self Service app, you will be presented with a (yellow) notification identifying that 'Training' has been requested.
Select the 'Cards' tab to review your Wallet contents then select the option for 'Training'.
For more information about how to access your 'Training Requests', click here.