Topics covered in this FAQ:

• Protect Your Privacy
• Upload a 'Private' Card
• What do you mean by 'Submission Type'?
• What do you mean by 'Public' or 'Private'?
• Mark an existing card 'Private'
• Sharing Private Cards

Protect Your Privacy

When uploading images to your Self Service app, you are in complete control of how much information you share with the Trades Wallet Community. 

• Public Cards: For cards or certifications that are required to be presented to a potential employer, you'll simply upload a 'Public Card'.
  
  For more information on uploading a 'Public' card to your Wallet, click here.

• Mask a Photo: If you deem the information contained within a relevant submission sensitive, or private, you may choose to 'Mask' those details during the submission process from your Self Service app (i.e. the address listed on your Government Issued ID).
  
  For more information on redacting sensitive information on an image, click here. 
  
  
• Private Cards: You may wish to keep the card or certification completely 'Private' - visible only to you. A card that is marked 'Private' within a Wallet is not shared with the Trades Wallet Community unless expressly directed by you.

NOTE: You must be signed into the Self Service application using your 'Verified Email Address' in order to upload a 'Private' card. 

For more information about how to 'Verify Your Email Address', click here. 

Upload a 'Private' Card

1. From the Home Page of your Self Service app, select the 'Submissions' button:
   
   
   
   
2. You will arrive on the 'Submissions' page. From here, you can review the status of any previous submissions, or select the (blue) 'New Submission' button to create a new entry:
   
   
   
   
3. You will arrive at 'Step 1: Submission Type':
   
   
   
   

   What do you mean by 'Submission Type?'

   From the Self Service app, you have the option submit pictures of the cards or certifications you would like to see added to your wallet, OR, you can instead update the existing profile picture associated to your Self Service profile. 
   
   For more information about adding a new 'Profile Picture' to your Wallet profile, click here. 
   
   
   
   
4. Select the option to add a 'New Card':
   
   
   
   
5. You will arrive at 'Step 2: Privacy Level':
   
   
   

   
   What do you mean by 'Public' or 'Private'?

   Public cards will be displayed within your Trades Wallet profile to the administrators who own or manage your Trades Wallet, and to any employers who scan your unique QR Code on a job site. 
   
   
   
   NOTE: If you have not signed in to the Self Service app using your 'Verified Email Address', the option for a 'Private' submission will be disabled:
   
   
   
   For more information about signing in via your 'Verified' email address, click here.
   
   
6. Select the option for 'Private':
   
   
   
   
7. You will arrive at 'Step 3: Take Card Photos':
   
   
   
   

   Will my Card be added right away?

   Public Cards - No. The images associated with the 'Public' card entry are first submitted to an administrator, assigned by the Union or organization who owns your Trades Wallet, to review and approve their origin and authenticity.

   For more information on checking the status of your 'Submissions', click here. 
   
   Private Cards - Yes. 'Private' card submissions will never be presented nor reviewed by anyone other than yourself. 
   
   

8. Next, tap on the 'Add Card Front Image' button to launch the camera and take a picture of the physical card this entry will be based on:
   
   
   
   
9. If you are happy with the image, select the 'Accept' button OR select 'Retake' to launch the camera and take a new picture. 
   
   Alternatively, should you wish to redact (or mask) a portion of the 'Card' for privacy, select the 'Mask Photo' option. 
   
   For more information on how to 'Mask' a photo, click here. 
   
   
   
   NOTE: Repeat the steps above to 'Add Card Back Image' if needed. 
   
   
10. Once your images have been uploaded successfully, select the 'Next Step' navigator:
    
    
    
    
11. You will arrive at 'Step 4: Issued Date':
    
    
    
    NOTE: If the entry you are uploading does not have a relevant 'Issue Date', consider entering today's date. 
    
    
12. To enter an 'Issued Date' tap within the field and utilize the 'Calendar Control' to select the relevant date:
    
    
    
    
13. Tap the 'Next Step' navigator:
    
    
    
    
14. You will arrive at 'Step 5: Expiry Date':
    
    
    
    
15. Select one of the pre-populated options (1 year, 2 years, 3 Years or Does Not Expire):
    
    
    
    OR, you can instead Use the 'Calendar Control' to select a 'Custom Expiry Date':
    
    
    
    
16. Tap the 'Next Step' navigator:
    
    
    
    
17. You will arrive at 'Step 6: Enter Title':
    
    
    
    
18. Enter the 'Card Title' within the field provided:
    
    
    
    
19. Once you're done, select the (blue) 'Add to my Wallet' button:
    
    
    
    

    What happens now?

    Public Cards - The images associated with the 'Public' card entry are submitted to an administrator, assigned by the Union or organization who owns your Trades Wallet, to review prior to being added to your Trades Wallet.

    For more information on checking the status of your 'Submissions', click here. 
    
    Private Cards - Your 'Private' card submission will be immediately available within your Trades Wallet. 

    
    
    
    
20. You can continue to 'Add New Cards' or return to the main menu by selecting the (blue) 'I'm Finished' button. 
    
    

Mark an existing Card 'Private'

If you have an existing card within your Wallet that you would like to make 'Private', you can edit this from the 'Card Details'. 

For more information on how to mark an existing card 'Private', click here. 

Sharing Private Cards

A card that is marked 'Private' within a Wallet is not shared with the Trades Wallet Community unless expressly directed by you. To share one of these credentials, you will be required to display the relevant Card entry directly from the 'Cards' tab of your Self Service App: