This FAQ covers the following topics:
- What do you mean 'renew' my Card?
- How will I be notified my Card is about to expire?
- Review upcoming Classes
What do you mean 'renew' my Card?
If you have a Card or certification within your Wallet that is approaching the end of its validity term, you can review any upcoming classes for a Course on offer, or recommended, by your organization that upon the successful completion would result in the recertification of your credentials.
How will I be notified my Card is about to expire?
Trades Wallet tracks each card entry within a Wallet by its 'Issued' and 'Expires' dates and will alert the Wallet holder 60-days in advance of a card entry reaching the end of its validity term. This is true for both 'Public' and 'Private' card entries.
(1) Email Notifications
In order to receive email notifications will require that you have a valid email address associated to your Wallet profile.
For more information about how to add an email via the Self Service app, click here.
(2) Self Service App
Trades Wallet utilizes 'Push Notifications' to enable alerts to your mobile device when you are not actively using the app. When setting up your Trades Wallet Self Service profile for the first time, you will be asked to allow Trades Wallet to send 'Push Notifications' to your phone or mobile device.
Within the app, you will be presented with warning notifications on your Home Page directing you to your 'Cards' tab.
For more information about Card Notifications, click here.
Review upcoming Classes
If your organization provides in-house training, or if they have recommended training providers linked through Trades Wallet, a Wallet holder can view any upcoming classes for the relevant course directly from their email OR their Self Service app.
If you have expiring or expired cards within your Wallet, you will receive an email containing the 'Title' of the credential and the date it is set to expire.
If your organization provides in-house training, has preferred or recommended training providers linked via Trades Wallet, you may also be presented with upcoming 'Classes' for a course that, upon successful completion, would result in the recertification of your credentials.
Select the relevant links to be directed to the 'Course' registration page.
Upcoming Classes via the Self Service app
- From the Home Page of the Trades Wallet Self Service app, select the 'Cards' tab:
- Here, you will be presented with a listing of Cards within your Wallet.
NOTE: If a Card within your Wallet is about to, or has already expired, the entry will be indicated with the relevant icon.
- Select the relevant entry from the listing provided:
- From here, you can review a listing of 'Classes' that have been scheduled for a relevant Course on offer, or recommended by, your organization:
- Select a relevant date entry to view its details:
- Tap the (blue) 'Sign Up' button to be directed to the external site that manages the Course:
NOTE: If your organization has integrated with a third-party course management system, you can register for the Course without having to enter any additional information.
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