This FAQ covers the following topics:
Who can access your data?
One of our goals at Trades Wallet is to provide a global platform where data can be shared between you and your trusted connections. With a simple, intuitive interface, it’s easy to manage your workforce’s data - all inside the cloud - accessible from anywhere at any time.
When your Union or organization registers with Trades Wallet, however, your information is not shared blindly within the community. Only those organizations that you engage with, and have explicitly granted 'Trust' to, will have access to view the contents of Wallets you own or manage.
For more information about 'Trusted Relationships' within Trades Wallet, click HERE.
Administrative Roles & Privileges
Not only can you decide which organizations within the community have access to your data, but our rich permission structure enables you to decide how your administrators will engage with Trades Wallet with respect to what information they can view and action, and from where.
For more information about 'Administrative Roles and Privileges', click HERE.
Trades Wallet 'Support' account
When your organization registers with Trades Wallet you will note a 'Support Account' is automatically created within your accounts 'Admins' tab.
While you do have the option to remove this account, we don't recommend it. This account enables our customer service team to access your account in a support capacity when needed. Your account will never be accessed without your expressed permission.