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  1. Trades Wallet Support
  2. Wallet Holders (Self Service App)

Wallet Holders (Self Service App)

This section contains relevant information to assist a Tradesperson with the management of their Trades Wallet profile.

Trades Wallet Basics

  • Welcome to Trades Wallet!
  • Your personalized QR Code
  • Is my Trades Wallet secure?
  • Authenticating your Trades Wallet
  • Update Profile Picture
  • Self Service app Notifications
See all 7 articles

Self Service App - Getting Started!

  • Step 1 - Download the 'Self Service' App
  • Step 2 - 'Log In' to the Self Service app
  • Trades Wallet mobile Self Service app
  • Trades Wallet 'Welcome' email
  • Step 3 - Get Started!
  • Step 4 - Create your Profile Picture
See all 8 articles

Settings Menu

  • Sign In via your Verified Email
  • Update your Email Address
  • 'Sign Out' of the app

Cards Menu

  • Review Your Cards
  • Share your cards via Email
  • Mask 'Private' Data
  • Mark an existing Card 'Private'
  • Remove a 'Private' Card
  • Renew your credentials!
See all 8 articles

Submissions Menu

  • Upload a 'Public' Card
  • Upload a 'Private' Card
  • Check your Submission History

Training Requests

  • Introduction to 'Training'
  • Access your 'Training Request(s)'

Troubleshooting the Self Service App

  • Request Login Email - Self Service app
  • ISSUE: Screen Overlay Detected - Error on Android
  • ISSUE: Samsung Galaxy S10 Series issue logging into the Self Service app
  • ISSUE: Self Service app on iOS 13.1 or 13.2
  • ISSUE: Microsoft Safe Links
  • Clear Samsung Browser
See all 18 articles
Trades Wallet Support