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  1. Trades Wallet Support
  2. Wallet Holders (Self Service App)
  3. Troubleshooting the Self Service App

Troubleshooting the Self Service App

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  • Request Login Email - Self Service app
  • ISSUE: Screen Overlay Detected - Error on Android
  • ISSUE: Samsung Galaxy S10 Series issue logging into the Self Service app
  • ISSUE: Self Service app on iOS 13.1 or 13.2
  • ISSUE: Microsoft Safe Links
  • Clear Samsung Browser
  • ISSUE: Huawei P10 and 'Chrome'
  • Sign In: Do I have to use Chrome? (Android)
  • Sign In with Verified Email
  • Sign In: "Something went wrong" error (Camera Access)
  • Sign In: Email Verification Link Error
  • Sign In: I can't find my 'QR Code'
  • Sign In: Save a 'Shortcut' to Trades Wallet (Android)
  • Sign In: Use 'Microsoft Edge' as an alternative to Google Chrome (Android)
  • Set 'Chrome' as your default web browser (Android)
  • I can't submit a 'New' Profile Picture
  • Can't access the camera from the Self Service app
  • I'm not receiving Card Notifications
Trades Wallet Support